Effective Date: October 2023
Welcome to ticketsedmonton.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By accessing or using our Site, you agree to the practices described in this policy. We may update this Privacy Policy periodically, and any changes will be posted here with an updated effective date. Continued use of the Site after modifications signifies your acceptance of the revised policy.
When you purchase tickets or contact us, you may provide personal details such as your name, email address, and payment information. You are not required to provide personal data to browse the Site, but certain features, like buying tickets, necessitate account creation and data submission.
We do not directly process credit card numbers; our trusted third-party payment processors handle payment details securely. We may keep transaction records, such as date, amount, and payment method.
We collect technical information about your visit, including your IP address, browser type, access times, pages viewed, and device information. Cookies and similar technologies help us analyze usage patterns and improve our services.
Your personal data enables us to process ticket purchases, manage your account, and provide customer support. Ticket sellers involved in fulfilling your orders may view certain details necessary for delivery.
We may contact you regarding your purchases, account, or support inquiries. If you opt in, we may send you updates about our services or promotional offers.
With your consent, we may send marketing emails or messages about upcoming events, special offers, or new features. You can opt out at any time via the unsubscribe link or by contacting us directly.
We may share relevant data with third-party service providers for order fulfillment, payment processing, or marketing analytics. These entities are contractually obligated to maintain your data confidentiality.
We may disclose your information if required by law, legal process, or to protect our rights and safety. We also implement security measures to safeguard your data against unauthorized access or breaches.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting us.
We use cookies to enhance your browsing experience, analyze site traffic, and deliver targeted advertising. Cookies serve various purposes, including session management, analytics, and personalization.
Third-party partners, such as advertising networks, may also use cookies and tracking technologies to serve relevant ads based on your browsing behavior.
You can manage your cookie preferences through your browser settings or opt out of targeted advertising via third-party tools.
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
This Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with personal data, please contact us immediately.
You may opt out of receiving marketing communications by clicking the unsubscribe link in our emails or replying with “STOP” to SMS messages. You can also contact us directly to request access, correction, or deletion of your personal data.
If you have questions or wish to exercise your rights concerning your personal information, please contact us at:
Email: [email protected]
Phone: [Redacted]
Mail: ticketsedmonton.com, 123 Event Lane, Edmonton, AB T5J 0J2
You may also fill out our Privacy Rights Request Form on our website, including “Privacy Rights” in your request and providing sufficient verification details.
We do not sell or share your personal data for commercial purposes outside of necessary service provision and as described in this policy. We comply with applicable laws such as the California Consumer Privacy Act (CCPA) and other relevant privacy regulations.
We may update this Privacy Policy periodically. Any material changes will be communicated through the Site. Continued use of the Site after changes signifies your acceptance of the updated policy.